Privacy Policy

1. Acceptance of this Privacy Policy

By downloading, registering, accessing or using Megafoods, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue using the application.

2. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Delivery Addresses
• Profile Photo (optional)

Order Information

• Order history
• Favourite meals
• Delivery preferences
• Special delivery instructions

Payment Information

Megafoods does not store your complete debit or credit card information. Payments are securely processed through trusted third-party payment providers.

Device Information

• Device model
• Operating system
• Device identifier
• App version
• IP address
• Crash reports

Location Information

With your permission, we collect your location to provide accurate delivery estimates, assign nearby delivery riders and improve delivery services.

3. How We Use Your Information

• Create and manage your account.
• Process and deliver food orders.
• Verify your identity.
• Provide customer support.
• Improve application performance.
• Prevent fraud and abuse.
• Send order updates.
• Send promotional offers (with your consent where required).
• Comply with legal obligations.

4. How We Share Your Information

We never sell your personal information.

Your information may be shared only where necessary with:

• Restaurant partners fulfilling your order.
• Delivery riders responsible for delivery.
• Payment service providers.
• Cloud hosting providers.
• Analytics providers.
• Customer support providers.
• Government or regulatory authorities where legally required.

5. Data Storage & Security

We implement administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction.

Although we employ industry-standard security measures, no online system can be guaranteed to be completely secure.

6. Cookies & Similar Technologies

We may use cookies and similar technologies to remember your preferences, improve performance, analyse usage and personalise your experience.

7. Marketing Communications

We may send promotional emails, SMS or push notifications regarding discounts, new meals and exclusive offers.

You may opt out at any time through your account settings or by following the unsubscribe instructions.

8. Your Rights

You may have the right to:

• Access your information.
• Update inaccurate information.
• Delete your account.
• Request a copy of your data.
• Withdraw previously granted consent.
• Object to certain processing activities where applicable.

9. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

10. Children's Privacy

Megafoods is not intended for children under the age permitted by applicable law to consent to data processing. We do not knowingly collect personal information from children.

11. Third-Party Services

Our application may integrate with third-party services including payment gateways, maps, analytics providers and cloud hosting services. These providers maintain their own privacy policies and terms.

12. International Data Transfers

Your information may be processed or stored outside your country where our trusted service providers operate. Appropriate safeguards will be implemented where required by law.

13. Account Deletion

You may request deletion of your Megafoods account through the application or by contacting our support team. Certain information may be retained where legally required.

14. Limitation of Liability

FOOD MEGASTORES NIG. LIMITED shall not be liable for losses arising from circumstances beyond our reasonable control, including network failures, third-party service interruptions or unauthorised access despite reasonable security measures.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of Megafoods after updates constitutes acceptance of the revised policy.

16. Contact Us

If you have questions regarding this Privacy Policy, please contact: